There are a few ways to contact us and obtain support, as outlined below. Please remember that this service is offered on a voluntary basis, and service may not always be available in real time, but we will make every effort to respond as quickly as we can.

Clicking the heading for each section will take you there.


We continue to add to the FAQ based on recent user questions received through the channels described below. Please check here for answer first.

Google Groups

A Google group has been created that can be used to request assistance from the SMSGTE team and other users. It is a closed group, so you will need to request access, but your question may already have been answered, so search the group.

Facebook Page

Visit our Facebook page and send us a private message. We will respond as soon as we can.


You can also ask us a question on Twitter.

Contact Form

If you’re not big on social media, you can always reach us with the Contact Form which is accessible from the menu at the top of each page.

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